DumpTriage · our first service
AI crash dump analysis for Windows & Linux.
DumpTriage turns a crash dump into an answer, for MSPs and software vendors. Upload
a Windows BSOD dump, a minidump (.dmp) or a Linux core dump; it runs the debugger,
reads the output and sends back a root-cause report. Anything the
automated passes can't settle goes to an engineer.
What it reads
- Windows: user-mode minidumps, plus kernel and full memory dumps. DumpTriage works out which kind it has from the file header.
- Linux: process core dumps and kernel vmcores from kdump. Linux is in early access, so an engineer reviews every Linux report before you get it.
Your dumps
- No AI model sees the raw dump, and none is trained on it. The debugger runs on our own worker, and its output has secrets redacted before a model reads it. How DumpTriage uses AI shows what each step sends, and where.
- Deleted on schedule. Dumps and transcripts are deleted after 30 days by default. You can shorten that or set up to 90 days, and you can delete any dump yourself at any time.
- Hostnames stay with you. We store only a keyed hash of the machine name, never the name itself.
- Need an agreement first? Tell us before you send anything. Subprocessors lists who processes what, and where.
Pricing
Pilot phase
Free during the pilot. Sign up for a monthly allowance of 1, 10 or 25 dumps, depending on plan (details). Need more? Get in touch and we'll size it to your volume.
Questions
- What is DumpTriage?
- DumpTriage is AI crash dump analysis for MSPs and software vendors. You upload a Windows crash dump (a BSOD memory dump or a minidump .dmp) or a Linux core dump; it runs the debugger, reads the output and sends back a root-cause report with the faulting module, bugcheck code, stack and a plain-language summary. Anything the automated passes can't settle goes to an engineer.
- Which crash dumps can it analyze?
- Windows user-mode minidumps and kernel or full memory dumps, and Linux process core dumps and kernel vmcores from kdump. DumpTriage detects the kind from the file header. Linux is in early access, so an engineer reviews every Linux report before it is delivered.
- Does an AI model see my raw dump?
- No. The debugger runs on our own worker, and its output has secrets redacted before a model reads it. Hostnames are stored only as a keyed hash.
- How long are dumps kept?
- Dumps and transcripts are deleted after 30 days by default. You can shorten that or set up to 90 days, and you can delete any dump yourself at any time.
- Can I send dumps from my own tooling?
- Yes. Push dumps through the REST API, upload your private symbols, and get a webhook when each report is ready.
- What does it cost?
- DumpTriage is free during the pilot, with a monthly allowance of 1, 10 or 25 dumps depending on plan. For more, email hello@performanceinsights.ai.
About
Founded 2026
We got tired of teaching junior engineers to read !analyze -v output by hand. DumpTriage automates the part of crash triage that doesn't need a human, and routes the rest to an engineer who has actually opened a kernel dump before. DumpTriage is made by PerformanceInsights.ai.
Performance Insights